Agronomy Operations Manager – Region 5

Location:         Open

Classification: Full-time

Reports To:     Region 5 Manager

Description:    Manages the overall operations of the Region 5 agronomy division and provides training and leadership for the delivery of agronomy products and services, as well as oversees maintenance on equipment.

Job Performance Skills:

Communication Skills

Presents ideas effectively in formal and informal situations. Conveys thoughts clearly and concisely. Listens actively and attentively; asks good questions. Communicates well in writing. Keeps the supervisor and coworkers informed. Shares complete and accurate information with others. Messages have the desired effect.

Accountability

Accepts personal responsibility for the quality and timeliness of his/her work. Acknowledges and corrects mistakes. Does not make excuses or blame others for errors or problems.

Carries his/her fair share of the workload.

Time Management

Spends his/her time and the time of others on that which is genuinely important. Able to distinguish between the truly important and the merely urgent. Respects customers’ and colleagues’ time in scheduling and conducting meetings. Shows up for meetings on time, fully prepared. Works on tasks in order of importance. Realistically estimates time requirements. Makes up a schedule for jobs and sticks to it. Does work in order of importance; does first things first.

Learning and Continuous Improvement

Actively acquires new skills and competencies. Shares knowledge, skills, tools and methods with others to help them solve problems and improve performance. Treats negative feedback and experiences as learning opportunities. Seeks information and ideas from many places. Looks for better ways to perform routine parts of the job. Open to suggestions and new ideas.

Results Focus/Achievement Orientation

Sets high goals and achieves them. Measures his/her own performance and work to improve. Seeks performance feedback and uses it to get better. Stays on-task in spite of distractions and interruptions. Demonstrates persistence; meets all deadlines. Recognizes and acts on opportunities. Has a strong sense of urgency about solving problems and getting the job done. A consistent top performer.

Safety

Performs work in a safe manner at all times. Checks the work area for hazards and corrects unsafe situations. Uses personal protection equipment. Maintains an organized work area. Seeks guidance from the supervisor if needed. Considers the safety of other employees. Understands and follows safety regulations. Reports unsafe conditions.

 

 

Essential Duties & Responsibilities: Include but not limited to the following:

OPERATIONS:

  • Responsible for dispatching of all custom application equipment.
    • Provides direction to agronomy operations with regards to the timing of application while taking into account weather concerns and customer requests.
  • Responsible for all agronomy equipment, equipment maintenance, and maintenance record keeping.
  • In charge of all training of custom applicators, hiring and training of outside private applicators.
    • Ensures that all continuing education requirements are met
  • Maintains all custom operator incentive programs and is responsible for all payments to private operators.
  • Ensures all custom operators are properly licensed for the tasks required.
  • Oversees aerial applicators for proper documentation of insurance and licensing
  • Participates in custom application claims review process
    • Follows proper reporting procedures and communicates with all persons involved
  • Responsible for the correct calibration of all company-owned equipment and maintains records for such.
  • Responsible for all bulk pesticide handling equipment, and the proper transportation of such equipment.
  • Ensures the company is following all regulations as they pertain to hazardous pesticides and fertilizers.
    • Complies with all EPA regulations
    • Containment regulations
  • Coordinates with Loss Control in reporting spills to proper regulatory agencies

 

SALES, MARKETING, AND CUSTOMER SERVICE

  • Is service-oriented.
  • Tries to solve problems or answer questions that customers may have about equipment and facilities (either from personal knowledge or by referring the customer to the correct person).
  • Works extended hours as requested by the supervisor to ensure good customer service.
  • Continually upgrades and demonstrates knowledge of the job.
  • Responsible for maintaining a positive image of NEW Cooperative, Inc. within the community.
  • Works with Region Manager and Agronomists to prepare budgets for fixed assets and rolling stock needs at locations.
  • Handles customer complaints smoothly.
    • Notifies supervisor of problems.
    • Solves the problem as soon as possible, either personally, or through communication with the supervisor.
    • Refer large problems to the supervisor.
  • Promotes the company by maintaining a positive image and attitude.
    • Is always friendly, courteous and helpful.
    • Maintains a clean, neat appearance.

 

QUALIFICATIONS/SKILLS & KNOWLEDGE REQUIREMENTS

  • Must have an acceptable driving record
  • Must have or be willing to obtain a Class A CDL with all required endorsements
  • Position requires extensive knowledge of custom application equipment, maintenance, and repair procedures.
  • Must have knowledge of a variety of electronic hardware and software applications
  • Must be capable of remaining abreast of all regulatory and licensing requirements.
  • Must have some analytical ability in order to gather and summarize data for reports, find solutions to various operational problems, and prioritize work.
  • Must have and maintain proper licensing as required by all federal and state regulatory agencies

Location:                     Pomeroy

Classification:             Full-time

Description:                Utilize mechanical abilities to service application equipment and semis.  Utilize Ag precision software for mapping field applications while applying crop protection products and fertilizers, provide delivery of agronomy products, assist in other areas of the location and provide related customer services in a safe and effective manner.

Job Performance Skills:

Team Work/Team Player

Fulfills commitments to other team members. Puts team success ahead of individual success. Doesn’t hog the credit for others’ work. Works comfortably with all team members. Takes charge when it is necessary to facilitate an action or decision. Volunteers to help others with projects or assignments. Gives and welcomes feedback. Expresses disagreement constructively. Listens to and responds constructively to all team members. Balances team and individual responsibilities.

Safety

Performs work in a safe manner at all times. Checks the work area for hazards and corrects unsafe situations. Uses personal protection equipment. Maintains an organized work area. Seeks guidance from the supervisor if needed. Considers the safety of other employees. Understands and follows safety regulations. Reports unsafe conditions.

Interpersonal Skills

Easy to get along with. Treats all people with dignity and respect. Always approachable; never rude. Aware of and sensitive to what other people are feeling. Is at ease with people at all levels. Does not belittle the opinions or work of other people, regardless of their status or position. Deals effectively with a diverse workforce. Demonstrates a high degree of “emotional intelligence.” Truly values and genuinely likes people.

Accountability

Accepts personal responsibility for the quality and timeliness of his work. Acknowledges and corrects mistakes. Does not make excuses or blame others for errors or problems.  Carries her fair share of the workload.

Initiative/Action Orientation

Displays a high energy level. Enjoys working hard. Self-starter; doesn’t wait to be told to take action. Looks for opportunities to do extra work in order to help a project move along. Willingly puts in extra time and effort in crisis situations. Displays an obvious sense of urgency. Does more than what is normally required. Volunteers readily.

 

Essential Duties & Responsibilities: Include but not limited to the following:

  • Perform light maintenance tasks on semis, pick-ups and application equipment
  • Assist in the maintenance of equipment
  • Operate lime, pre-emergence spraying equipment, tender trucks, other application equipment along with NH3 equipment
  • Assist in loading and unloading of vehicles based on work orders
  • Operate a semi-truck during the off-season
  • Assist in other areas of location

Job Requirements:

  • Must be licensed and insurable to drive
  • Must have or be able to obtain a Class A CDL with tanker and HazMat endorsements
  • Must have or be able to obtain a Commercial Applicator’s License
  • Understand the importance of providing very high levels of customer service
  • Understand the seasonality of the farm supply business and the in-season time commitment
  • Must have or willing to learn good computer skills in relation to application equipment
  • Must be able to interact and effectively communicate with customers and individuals at all levels of the organization
  • Must have problem-solving skills as well as being self-motivated
  • Self – starter
  • Demonstrate great interest serving in the agricultural industry

Location:          Pomeroy

Classification:  Full-time

Description:     Fulfills the demands of the location by providing grain and agronomy related customer services in a safe and effective manner.

Job Performance Skills:

Team Work/Team Player

Fulfills commitments to other team members. Puts team success ahead of individual success. Doesn’t hog the credit for others’ work. Works comfortably with all team members. Takes charge when it is necessary to facilitate an action or decision. Volunteers to help others with projects or assignments. Gives and welcomes feedback. Expresses disagreement constructively. Listens to and responds constructively to all team members. Balances team and individual responsibilities.

Safety

Performs work in a safe manner at all times. Checks the work area for hazards and corrects unsafe situations. Uses personal protection equipment. Maintains an organized work area. Seeks guidance from the supervisor if needed. Considers the safety of other employees. Understands and follows safety regulations. Reports unsafe conditions.

Interpersonal Skills

Easy to get along with. Treats all people with dignity and respect. Always approachable; never rude. Aware of and sensitive to what other people are feeling. Is at ease with people at all levels. Does not belittle the opinions or work of other people, regardless of their status or position. Deals effectively with a diverse workforce. Demonstrates a high degree of “emotional intelligence.” Truly values and genuinely likes people.

Accountability

Accepts personal responsibility for the quality and timeliness of his work. Acknowledges and corrects mistakes. Does n0t make excuses or blame others for errors or problems. Carries her fair share of the workload.

Initiative/Action Orientation

Displays a high energy level. Enjoys working hard. Self-starter; doesn’t wait to be told to take action. Looks for opportunities to do extra work in order to help a project move along. Willingly puts in extra time and effort in crisis situations. Displays an obvious sense of urgency. Does more than what is normally required. Volunteers readily.

Essential Duties & Responsibilities: Include but not limited to the following:

  • Maintain a safe work environment as outlined by NEW Cooperative’s policies and procedures.
  • Unloads and loads grain from trucks and wagons.
  • Maintains grain quality.
  • Assist in loading and unloading of products from vehicles based on work orders.
  • Operate fertilizer tender trucks.
  • Fill and transport NH3 equipment.
  • Operate commercial application equipment as needed.
  • Assist in setup & maintenance of equipment.
  • Perform standard routine maintenance and repairs to equipment throughout all areas of the location.
  • Operate a semi-truck in the off-season or as needed.

Job Requirements:

  • Must have an acceptable driving record and be insurable to drive.
  • Must have or be able to obtain a Class A CDL with tanker and HAZMAT endorsements
  • Must have or be able to obtain a Commercial Handler’s or Applicator’s License.
  • Understand the importance of providing very high levels of customer service.
  • Understand the seasonality of the farm supply business and the in-season time commitment.

 

LOCATION MANAGER

Location: Bode

Classification: Full-time

Description: Plan, supervise, and coordinate a large group of location personnel while directing operations in a manner that will optimize the cooperative’s market share and savings, improve the cooperative’s efficiency, help achieve the cooperative’s mission and goals, and result in outstanding customer service.

Job Performance Skills:

Leadership
Gains the support of others. Builds voluntary cooperation through credibility, expertise, influence, and persuasion. Generates excitement, enthusiasm, and commitment to the group’s mission. Links the organization’s mission/vision/values to everyday work. Sees the potential in people, opportunities and events. Willing to change or abandon current practices and programs when necessary. Takes appropriate risks to improve performance, try something new, or reach a challenging goal. Communicates clear and demanding expectations.

Job Knowledge/Technical Skills
Is an expert in doing his/her job. Serves as a resource to others. Has a great deal of relevant experience. Makes good suggestions about ways to improve. Makes active efforts to stay up-to-date. Requires minimal supervision.
Accountability
Accepts personal responsibility for the quality and timeliness of her/his work.

Acknowledges and corrects mistakes. Does not make excuses or blame others for errors or problems. Carries her fair share of the workload.

Cost Consciousness

Stays within budget. Deals promptly with budget variances. Develops cost-saving measures and recommendations. Actively avoids waste or misuse of supplies and assets. Makes realistic budget projections.

Adaptability/Flexibility/ Change Management

Adapts easily to changing conditions and work responsibilities. Promptly switch strategies or tactics if the current ones are not working. Works comfortably with people of widely differing styles, temperaments, and preferences. Deals maturely with anger, frustration, and disappointment. Bounces back quickly from setbacks and frustrations. Is able to see the merits of positions other than his/her own.

Ethics and Integrity

Respects and maintains confidentiality. Admits mistakes in spite of the potential for negative consequences. Presents unpleasant or disagreeable facts in an appropriate manner. Keeps promises; meets goals and deadlines. Avoids situations and associations that could be considered inappropriate. Honest in all dealings. Upholds and models the organization’s values.

Essential Duties & Responsibilities: Include but not limited to the following:

  • Supervise location personnel and daily operations.
  • Ensures a safe work environment as outlined by NEW Cooperative’s policies and procedures
  • Responsible for all agronomy and grain equipment, equipment maintenance, and record-keeping.
  • Keeps accurate inventory of all grain and agronomy products.
  • Maintain communication concerning grain quality and available inventory.
  • Responsible for the accurate billing of products sold and services provided.
  • Supervise the scheduling of application equipment
  • Establish and achieve the profitability and sales goals identified in the annual budget
  • Assist in developing competitive marketing strategies.
  • Maintains communication with local farmers and customers concerning commodity prices and trends.
  • Solicits new business and is responsible for maintaining a positive image of NEW Cooperative within the community.
  • Prepares budgets for fixed assets and rolling stock needed at the location.

Position Requirements:

  • 3 – 5 years Cooperative site location management
  • 1 – 3 years agribusiness supervisory experience
  • Understand the importance of providing very high levels of customer service
  • Understand the seasonality of the farm supply business and the in-season time commitment.
  • Thorough understanding of grain handling equipment and processes including unit train loading.
  • Complete knowledge of custom application and similar agronomy equipment
  • Must have good computer skills
  • Must be able to interact and effectively communicate with customers and individuals at all levels of the organization
  • Must have problem-solving skills as well as being self-motivated
  • Basic accounting skills for work with inventory and billing
  • Acceptable driving record

 

TRUCK DRIVER

Location: Ute

Classification: Full-time

Description: Transport grain and agronomy products, assist in grain & agronomy departments as needed and provide related customer services in a safe and effective manner.

Job Performance Skills:

Accountability

Accepts personal responsibility for the quality and timeliness of his work. Acknowledges and corrects mistakes. Does not make excuses or blame others for errors or problems.
Carries her fair share of the workload.

Attendance/Punctuality/Dependability

Comes to work on time every day. Is fully prepared and ready to work at the beginning of the work schedule and continues until the workday is done. Makes appropriate arrangements when adverse weather or other problems might delay on-time arrival. Conforms to work hours and schedules. Lets the supervisor and others know immediately when unexpected problems cause absence, lateness, or the need to leave early.

Communication Skills

Presents ideas effectively in formal and informal situations. Conveys thoughts clearly and concisely. Listens actively and attentively; asks good questions. Communicates well in writing. Keeps the supervisor and coworkers informed. Shares complete and accurate information with others. Messages have the desired effect.

Customer Focus

Knows his/her customers and can describe their expectations. Manages customer expectations. Meets all of the expectations of both internal and external customers.
Gains customers’ trust and respect. Actively seeks customers’ feedback on the quality of service he provides. Quickly solves customer problems.

Safety

Performs work in a safe manner at all times. Checks the work area for hazards and corrects unsafe situations. Uses personal protection equipment. Maintains an organized work area. Seeks guidance from the supervisor if needed. Considers the safety of other employees. Understands and follows safety regulations. Reports unsafe conditions.

Protection of Assets

Uses tools and equipment carefully. Operates equipment the way it is supposed to be operated. Does not abuse equipment. Recognizes and reports the need for repair. Observes preventive maintenance schedule. Uses the right tools for the job. Inspects equipment regularly. Routinely clean work area, vehicle, plant, and/or equipment.

Essential Duties & Responsibilities: Include but not limited to the following:

• Comply with all DOT, OSHA and NEW Cooperative safety programs, policies and procedures.

• Maintain safe & courteous driving habits at all times.

• Assist in the maintenance of equipment.

• Assist in other areas of the location as needed.

• Maintain cleanliness of equipment to promote a positive company image.

Other Requirements:

• Must have an acceptable driving record.

• Must have a Class A CDL with tanker/Hazardous Material Endorsement.

• Must have or able to obtain a Commercial Handler’s License.

• Understand the seasonality of the farm supply business and the in-season time commitment.

Location:                Humboldt

Classification:       Full-time

Description:           Operate grain elevator and assist in all other aspects of location operations in grain and agronomy in a manner that upholds company safety policies.

Job Performance Skills:

Accountability

Accepts personal responsibility for the quality and timeliness of his/her work. Acknowledges and corrects mistakes. Does not make excuses or blame others for errors or problems.  Carries his/her fair share of the workload.

Safety

Performs work in a safe manner at all times. Checks the work area for hazards and corrects unsafe situations. Uses personal protection equipment. Maintains an organized work area. Seeks guidance from the supervisor if needed. Considers the safety of other employees. Understands and follows safety regulations. Reports unsafe conditions.

Attendance/Punctuality/Dependability

Comes to work on time every day. Is fully prepared and ready to work at the beginning of the work schedule and continues until the workday is done. Makes appropriate arrangements when adverse weather or other problems might delay on-time arrival. Conforms to work hours and schedules.  Let’s the supervisor and others know immediately when unexpected problems cause absence, lateness, or the need to leave early.

Protection of Assets

Uses tools and equipment carefully. Operates equipment the way it is supposed to be operated. Does not abuse equipment. Recognizes and reports the need for repair. Observes preventive maintenance schedule. Uses the right tools for the job. Inspects equipment regularly. Routinely clean work area, vehicle, plant, and/or equipment.

Teamwork/ Team Player

Fulfills commitments to other team members. Puts team success ahead of individual success. Doesn’t hog the credit for others’ work. Works comfortably with all team members. Takes charge when it is necessary to facilitate an action or decision. Volunteers to help others with projects or assignments. Gives and welcomes feedback. Expresses disagreement constructively. Listens to and responds constructively to all team members. Balances team and individual responsibilities.

Essential Duties & Responsibilities:  Include but are not limited to the following:

  • Ensures a safe work environment as outlined by NEW Cooperative’s policies and procedures.
  • Maintain grain quality.
  • Operate elevator and agronomy equipment.
  • Perform maintenance on grain and agronomy equipment.
  • Treat Seed
  • Fill & transport NH3
  • Maintain communication with the location manager.

Position Requirements:

  • Must have an acceptable driving record.
  • Must have or be able to obtain a Class A CDL with hazmat and tanker endorsements.
  • Must have or be able to obtain a Commercial Handler’s License.
  • Agricultural background with a strong desire to succeed in the industry.
  • Understand the seasonality of the farm supply business and the in-season time commitment.

Location:          Washta

Classification:  Full-time

Description:     Enhance the agronomy sales and service efforts of NEW Cooperative by assisting the Agronomy Sales Specialist to meet the needs of customers.

Job Performance Skills: 

Accountability

Accepts personal responsibility for the quality and timeliness of his/her work. Acknowledges and corrects mistakes. Does not make excuses or blame others for errors or problems.  Carries a fair share of the workload.  Shows up for meetings on time, fully prepared.  Works on tasks in order of importance. Realistically estimates time requirements. Makes up a schedule for jobs and sticks to it. Does work in order of importance; does first things first.

Customer Focus

Knows customers and can describe their expectations. Manages customer expectations. Meets all of the expectations of both internal and external customers. Respects customers and colleagues’ time in scheduling and conducting meetings.  Gains customers’ trust and respect. Actively seeks customers’ feedback on the quality of service he/she provides. Quickly solves customer problems.

Learning and Continuous Improvement

Actively acquires new skills and competencies. Shares knowledge, skills, tools and methods with others to help them solve problems and improve performance. Treats negative feedback and experiences as learning opportunities. Seeks information and ideas from many places. Looks for better ways to perform routine parts of the job. Open to suggestions and new ideas.

Relationship Building

Builds and maintains a network of contacts useful in achieving work-related goals. Extends and accepts invitations from others to build effective working relationships. Skilled in building rapport with a wide variety of individuals. Understands the balance between taking time to build rapport and getting the work done. Sensitive to what people around him/her are feeling. Promotes the contributions and accomplishments of customers or clients to others. Enthusiastic about others’ ideas.

Selling Skills

Effectively determines customer needs, wants, and budget. Applies knowledge of products and services to meet customer requirements. Demonstrates mastery of all essential selling techniques: prospecting, cold calling, qualifying, writing proposals, closing, etc. Salvages lost sales. Maintains complete, accurate and timely sales records. Achieves sales quota. Assures post-sale customer satisfaction.

Teamwork/ Team Player

Fulfills commitments to other team members. Puts team success ahead of individual success. Does not hog the credit for others’ work. Works comfortably with all team members. Takes charge when it is necessary to facilitate an action or decision. Volunteers to help others with projects or assignments. Gives and welcomes feedback. Expresses disagreement constructively. Listens to and responds constructively to all team members. Balances team and individual responsibilities.

 

Essential Duties & Responsibilities: Include but not limited to the following:

 

  • Support the sales efforts of products and services offered to NEW Cooperative Patrons
  • Travel and work with current Agronomy Sales Specialist in assigned area
  • General tasks in Agronomy- seed sorting and delivering, chemical packing and delivering, fertilizer application
  • Assist with planting and harvesting of seed plots. Perform yield checks and yield monitor calibrations
  • Aid in the scouting and soil sampling of sales territory
  • Calibration of NH3 VRT equipment including ravens, raven sidekick equipment, and Ag Leader. Create NH3 VRT recommendations from SOILMAP
  • Continually upgrades knowledge on agronomy products, services, and Agleader equipment
  • Be able to assist in all agronomy Services NEW Cooperative Supplies to Patrons.

 

Other Requirements:

  • Computer skills with Microsoft Excel, Microsoft Outlook, as well as a good agronomic background desirable
  • Must have an acceptable driving record.
  • Must have or be able to obtain a Class B CDL and Commercial Handler’s License and Hazmat

Location:         Bode

Classification: Full-time

Description:    Transport grain, feed and agronomy products, assist in grain, feed and agronomy departments as needed and provide related customer services in a safe and effective manner.

 

Job Performance Skills:

Accountability

Accepts personal responsibility for the quality and timeliness of his work. Acknowledges and corrects mistakes. Does not make excuses or blame others for errors or problems.  Carries her fair share of the workload.

Attendance/Punctuality/Dependability

Comes to work on time every day. Is fully prepared and ready to work at the beginning of the work schedule and continues until the workday is done. Makes appropriate arrangements when adverse weather or other problems might delay on-time arrival. Conforms to work hours and schedules. Lets the supervisor and others know immediately when unexpected problems cause absence, lateness, or the need to leave early.

Communication Skills

Presents ideas effectively in formal and informal situations. Conveys thoughts clearly and concisely. Listens actively and attentively; asks good questions. Communicates well in writing. Keeps the supervisor and coworkers informed. Shares complete and accurate information with others. Messages have the desired effect.

Customer Focus

Knows his/her customers and can describe their expectations. Manages customer expectations. Meets all of the expectations of both internal and external customers.

Gains customers’ trust and respect. Actively seeks customers’ feedback on the quality of service he provides. Quickly solves customer problems.

Safety

Performs work in a safe manner at all times. Checks the work area for hazards and corrects unsafe situations. Uses personal protection equipment. Maintains an organized work area. Seeks guidance from the supervisor if needed. Considers the safety of other employees. Understands and follows safety regulations. Reports unsafe conditions.

Protection of Assets

Uses tools and equipment carefully. Operates equipment the way it is supposed to be operated. Does not abuse equipment. Recognizes and reports the need for repair. Observes preventive maintenance schedule. Uses the right tools for the job. Inspects equipment regularly. Routinely cleans work area, vehicle, plant, and/or equipment.

Essential Duties & Responsibilities: Include but not limited to the following:

  • Comply with all DOT, OSHA and NEW Cooperative safety programs, policies and procedures.
  • Maintain safe & courteous driving habits at all times.
  • Assist in maintenance of equipment.
  • Assist in other areas of the location as needed (i.e. feed delivery).
  • Maintain cleanliness of equipment to promote a positive company image.

Other Requirements:

  • Must have an acceptable driving record.
  • Must have a Class A CDL with or able to obtain a tanker and Hazardous Material Endorsement.
  • Must have or able to obtain a Commercial Applicator’s License.
  • Understand the seasonality of the farm supply business and the in – season time commitment.

Location:          Pomeroy

Classification:  Full-time

Description:     Transport grain and agronomy products, assist in grain & agronomy departments as needed and provide related customer services in a safe and effective manner.

Job Performance Skills:

Accountability

Accepts personal responsibility for the quality and timeliness of his work. Acknowledges and corrects mistakes. Doesn’t make excuses or blame others for errors or problems.

Carries her fair share of the workload.

Attendance/Punctuality/Dependability

Comes to work on time every day. Is fully prepared and ready to work at beginning of work schedule and continues until the work day is done. Makes appropriate arrangements when adverse weather or other problems might delay on-time arrival. Conforms to work hours and schedule. Lets the supervisor and others know immediately when unexpected problems cause absence, lateness, or the need to leave early.

Communication Skills

Presents ideas effectively in formal and informal situations. Conveys thoughts clearly and concisely. Listens actively and attentively; asks good questions. Communicates well in writing. Keeps supervisor and coworkers informed. Shares complete and accurate information with others. Messages have the desired effect.

Customer Focus

Knows her customers and can describe their expectations. Manages customer expectations. Meets all of the expectations of both internal and external customers.

Gains customers’ trust and respect. Actively seeks customers’ feedback on the quality of service he provides. Quickly solves customer problems.

Safety

Performs work in a safe manner at all times. Checks the work area for hazards and corrects unsafe situations. Uses personal protection equipment. Maintains an organized work area. Seeks guidance from a supervisor if needed. Considers the safety of other employees. Understands and follows safety regulations. Reports unsafe conditions.

Protection of Assets

Uses tools and equipment carefully. Operates equipment the way it is supposed to be operated. Does not abuse equipment. Recognizes and reports the need for repair. Observes preventive maintenance schedule. Uses the right tools for the job. Inspects equipment regularly. Routinely clean work area, vehicle, plant, and/or equipment.

Essential Duties & Responsibilities: Include but not limited to the following:

  • Comply with all DOT, OSHA and NEW Cooperative safety programs, policies and procedures
  • Maintain safe & courteous driving habits at all times
  • Assist in maintenance of equipment
  • Assist in other areas of the location as needed
  • Maintain cleanliness of equipment to promote a positive company image

Other Requirements:

  • Must have an acceptable driving record
  • Must have a Class A CDL with tanker/hazardous material endorsements
  • Must have or be able to obtain a Commercial Handler’s License
  • Understand the seasonality of the farm supply business and the in-season time commitment

CUSTOM APPLICATOR

Location: Pierson

Classification: Full-time

Description: To apply crop protection products and fertilizers, deliver agronomy products, assist in the grain department and provide related customer services in a safe and effective manner.

Job Performance Skills:

Team Work/Team Player

Fulfills commitments to other team members. Puts team success ahead of individual success. Doesn’t hog the credit for others’ work. Works comfortably with all team members. Takes charge when it is necessary to facilitate action or decision. Volunteers to help others with projects or assignments. Gives and welcomes feedback. Expresses disagreement constructively. Listens to and responds constructively to all team members. Balances team and individual responsibilities.

Safety

Performs work in a safe manner at all times. Checks the work area for hazards and corrects unsafe situations. Uses personal protection equipment. Maintains an organized work area. Seeks guidance from the supervisor if needed. Considers the safety of other employees. Understands and follows safety regulations. Reports unsafe conditions.

Interpersonal Skills

Easy to get along with. Treats all people with dignity and respect. Always approachable; never rude. Aware of and sensitive to what other people are feeling. Is at ease with people at all levels. Does not belittle the opinions or work of other people, regardless of their status or position. Deals effectively with a diverse workforce. Demonstrates a high degree of “emotional intelligence.” Truly values and genuinely likes people.

Accountability

Accepts personal responsibility for the quality and timeliness of his work. Acknowledges and corrects mistakes. Doesn’t make excuses or blame others for errors or problems. Carries her/his fair share of the workload.

Initiative/Action Orientation

Displays a high energy level. Enjoys working hard. Self-starter; doesn’t wait to be told to take action. Looks for opportunities to do extra work in order to help a project move along. Willingly puts in extra time and effort in crisis situations. Displays an obvious sense of urgency. Does more than what is normally required. Volunteers readily.

Essential Duties & Responsibilities: Include but not limited to the following:

  • Maintain a safe work environment as outlined by NEW Cooperative’s policies and procedures
  • Assist in loading and unloading of vehicles based on work orders
  • Operate post spraying equipment, tender trucks, other application equipment such as NH3 equipment
  • Assist in maintenance of equipment
  • Operate a semi truck in the off-season
  • Assist in other areas of location during the off-season (i.e. grain, fertilizer, chemical, seed)

Job Requirements:

  • Must be licensed and insurable to drive
  • Must have or be able to obtain a Class A CDL with Tanker/HazMat/Doubles/Triples endorsements
  • Must have or be able to obtain a Commercial Applicator’s License
  • Understand the importance of providing very high levels of customer service
  • Understand the seasonality of the farm supply business and the in-season time commitment
  • Good computer skills
  • Must be able to interact and effectively communicate with customers and individuals at all levels of the organization
  • Must have problem-solving skills as well as being self-motivated
  • Demonstrate great interest serving in the agricultural industry

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